ProactiveWatch Launched For Citrix VARs

At the Citrix Summit 2006, ProactiveWatch announced that their newest service, ProactiveWatch, for Citrix VARs is available immediately.

ProactiveWatch, a hosted diagnostic and monitoring service, can help VARs working with mid-sized businesses using between 1 and 20 Citrix servers. VARs can now provide clients with proactive technical support services to help companies avoid potential problems.

Currently, Citrix VARs and their clients have to rely on manual services to find problems. Since these companies can’t afford a full-time IT staff, the problems often escalate and have a major impact before they are caught.

Once the ProactiveWatch VAR console is installed, the VAR can see the status of all of his customers in one spot and can immediately access diagnostics as problems arise. Citrix VARs can use the ProactiveWatch system to guarantee an ongoing stream of work while keeping clients happy and loyal.

Bernd Harzog, CEO of APM Experts, says, “ProactiveWatch is the first service that delivers the needed functionality to these customers while also improving the top line revenue and profitability of the VAR's support services offerings."

Find out more in the full article,ProactiveWatch Launches at Citrix Summit 2006 (link above).

Posted by Computer Consulting 101