Support Contracts: No Longer an Option

To keep your computers in working order, support is no longer an option – it's a necessity! You probably already know that, but do you know how to choose a great service provider?

There are three key ingredients you should look for when choosing someone to service your company’s computers:

1. Experience

Companies with long-standing relationships with happy customers whose business needs are similar to yours.

2. Customer Service

A company you can call on whenever you need them, depending on your business you may need 24 hour a day service; if so, make sure they have it.

3. Affordability

Be willing to pay for what you get, but there’s no reason to pay more for a company with equal experience and customer service.

For more on support contracts and choosing a service provider, read Support Contracts: Do You Have an Increased Need For Them in Your Business? (link above).

Added by Computer Consulting 101 Professional Kit